Privacy Policy

Last updated: 10th August 2025

This Privacy Policy explains how we collect, use, share, and protect your information when you use khar.co, buy merchandise, or purchase tickets.

1Information We Collect

  • You provide: name, email, phone, payment details (handled by SSL Commerz), and messages to support.
  • Automatically: device data, IP address, approximate location, pages viewed, and cookies/SDK events.
  • From partners: payment status, courier tracking, fraud‑prevention signals, and analytics.

2How We Use Your Information

  • To process orders, deliver tickets/merchandise, and provide customer support
  • To send transactional messages (order confirmations, delivery updates)
  • To improve our site, products, and events, and to personalize content
  • To prevent fraud, ensure security, and comply with legal obligations
  • With your consent, to send marketing about drops, fights, and offers (you can opt out anytime)

3Payments

Payments are processed by SSL Commerz. We do not store full card or mobile wallet credentials on our servers. The gateway processes data under its own privacy terms.

4Cookies & Analytics

We use cookies for session management, cart, checkout, and analytics. You can control cookies in your browser, but the site may not function correctly without essential cookies.

5Sharing Your Information

  • Service providers: hosting, payment processing, courier/logistics, email/SMS, analytics, anti‑fraud
  • Authorities: when required by law or to protect rights, safety, and security

6Data Retention

We retain order and account records for as long as necessary for tax, accounting, and legal purposes, then delete or anonymize.

7Your Rights

Subject to Bangladeshi law, you may request access, correction, deletion, or objection to processing. Contact support@khar.co.

8Security

We use reasonable technical and organizational measures to protect your data. No method of transmission is 100% secure.

9Children

Our site isn't intended for children under 13. We don't knowingly collect data from them.

10International Transfers

If data is processed outside Bangladesh, we take steps to ensure appropriate protection consistent with this policy.

11Changes

We'll post updates here with a new "Last updated" date.

12Contact

Registered Address: House-11, Road-17, Banani B/A, Dhaka-1213

Trade License No.: TRAD/DNCC/005304/2025

Email: support@khar.co

Phone: 01732-661588